Acceptable Use Policy
Vita Nova Ketamine & Wellness Clinic, located in Baltimore, MD.
Last Updated: December 2024
Effective Date: December 2024
Introduction
This Acceptable Use Policy outlines the rules and expectations for using the services, digital platforms, and website of Vita Nova Ketamine & Wellness Clinic, located in Baltimore, MD.
By accessing or using our services, you agree to follow this policy in addition to our Terms of Service and Privacy Policy.
✅ Permitted Uses
You may use this website for the following purposes:
Learning about our medical and wellness services
Scheduling appointments or consultations
Accessing educational content and blog articles
Submitting contact forms or insurance verification requests
Sending general, non-urgent inquiries to our clinic
Reviewing testimonials, FAQs, or service descriptions
🚫 Prohibited Uses
You may not use our website or digital channels for:
Any illegal, fraudulent, or unauthorized purpose
Transmitting spam, malware, or unsolicited promotions
Gaining unauthorized access to data, systems, or devices
Impersonating clinic staff or other individuals
Sharing or collecting private information without consent
Interfering with website security or functionality
Uploading false, misleading, or harmful content
Violating any applicable local, state, or federal laws
⚕️ Medical Use Restrictions
Do not impersonate a licensed healthcare provider.
Do not use the site to offer or solicit medical advice.
Do not share clinical opinions, treatments, or drug usage guidance.
Misrepresenting credentials or promoting off-label/self-directed use is strictly prohibited.
🔐 Protection of Health Information (HIPAA Compliance)
To protect your privacy:
Do not submit sensitive health information, PHI, or prescriptions through public forms, unencrypted messages, or chat features.
For secure communication, use the contact details on our Contact Page.
We may delete content that violates HIPAA rules.
❌ Prohibited Commercial Uses
This site may not be used to:
Promote third-party products, affiliate links, or competing services
Conduct unsolicited marketing, bulk messaging, or data scraping
Engage in deceptive SEO, coupon abuse, or spam
All such behavior will be flagged, blocked, and reported if needed.
⚠️ Restricted Topics
You are strictly prohibited from using this website to:
Promote controlled substances or unapproved drugs
Encourage misuse of ketamine or off-label therapies without physician supervision
Post content related to DIY infusions or unauthorized drug use
🧾 Violations & Enforcement
We reserve the right to:
Block access or IPs that violate this policy
Suspend or remove user accounts or form submissions
Report serious offenses to legal authorities
⚕️ Medical Information Guidelines
We reserve the right to:
Block access or IPs that violate this policy
Suspend or remove user accounts or form submissions
Report serious offenses to legal authorities
⚕️ Medical Information Guidelines
When submitting info related to your care:
Only use secure methods listed on our site
Avoid email or contact forms for clinical discussions
Never use the site to request emergency care or prescriptions
Confirm that you are speaking with authorized clinic personnel
📏 Content Standards
All submitted content must:
Be truthful and accurate
Respect the privacy and dignity of others
Be relevant to medical or clinic topics
Follow HIPAA, FTC, and Maryland laws
Avoid offensive, discriminatory, or infringing language
🛡️ Privacy & Confidentiality
Do not attempt to access private patient data or interfere with clinic operations.
Review our Privacy Policy and HIPAA Notice to understand how your information is protected.
©️ Intellectual Property
All content on this site — including logos, graphics, layout, and text — is protected by copyright and trademark laws.
You may not reproduce, distribute, or repurpose content without prior written approval.
🧭 Monitoring & Enforcement
We actively monitor traffic and usage to ensure compliance with this policy.
We may:
⚖️ Consequences of Violations
Breaking this policy may result in:
Immediate access termination
Removal of submitted content
Legal action and cooperation with law enforcement
Termination of patient relationships if applicable
🔄 Changes to This Policy
We may revise this policy at any time.
The current version is always available on this page, and your continued use of the site indicates agreement to the latest terms.
This Acceptable Use Policy is maintained by Vita Nova Ketamine & Wellness Clinic in Baltimore, MD and was last updated on December 20, 2024.
